OPD
Queue Management System

OPD Queue Management System

Our OPD Queue Management System efficiently manages patient flow across small clinics to large hospitals. It supports simple token announcements and can handle up to 4 services or counters for smaller setups. For larger hospitals, it manages up to 8 services with multiple providers, supports networked PCs, and allows patient transfers between services. The system issues physical token coins, enables sequential token calls, and displays desk numbers for smooth, organized patient flow.

Complete Token Workflow Management

  • Basic Token Call

    Simple setup for announcing tokens.

  • Up To 4 Services

    Supports 4 different services or 4 counters of one.

  • 8 Services, 15 Counters Each

    Manages up to 8 services, each with up to 15 counters.

  • Spread-out Opds

    Suits hospitals with distributed consulting rooms and waiting areas.

  • Pc-based Service Counters

    Service providers use networked Pcs; allows inter-service token transfer.

  • Token Coins & Auto Allocation

    Issues tokens randomly to counters; shows desk number with token.

Key Features

• The system is specially designed for transferring token from one service to another service.
• The system also provides for showing token number along with its newly assigned turn number on waiting hall displays.
• Browser based software modules makes the installation highly simplified.
• Comprehensive configuration module makes the system very versatile.
• Makes use of License free software tools to make it economical.
• User friendly software eliminates special training.
• Well thought-out functionalities like retain a token, recall a token, etc.
• Provides for sending a SMS alert when a token is called.
• Various MIS reports generated to help manage the resources.
• Auto transmission of Alerts in case of prolonged inactivity of a service provider or in case if a token remaining unaltered in a state for long time. The long time can be preconfigured.
• Comprehensive MIS report.
• Token handling station provides for managing many queues so that it can be deployed at an OPD cluster managing several queues.

TMS - THN

While the features remain same as that of TMS-SLM , the system includes the dedicated Token Hub to be able to cater to many services (upto 8 of them) with provision for multiple Token Dispensers